THE EFFECT OF EMPLOYEE SATISFACTION ON EMPLOYEES PERFORMANCE TRHOUGH ORGANIZATIONAL COMMITMENT

Ririn Triwahyuni, Vivin Maharani Ekowati

Abstract


This study purpose is to analyze the effect of job satisfaction and organizational commitment on performance. This research uses a quantitative approach with explanatory research type where the aim is to test between hypothesized variables. This research has hypotheses that will be tested the truth. Samples are 86 respondents.  Data is collected by questionnaires and documentation.  The data is analyzed by Partial Least Square (PLS). The research result indicates that job satisfaction has a direct effect on employee performance at PT Pindad (Persero). Job satisfaction has no direct effect on employee performance. Test Sobel results show organizational commitment does not mediate the effect of job satisfaction on employee performance.

Keywords: job satisfaction, organizational commitment, performance


Full Text:

PDF

References


Allen, N.J. and J.P. Meyer. 1991. The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organizational. Journal of Occupational Psychology. 63 (1) pp. 1-18

Azeem, S. M. 2010. Job Satisfaction and Organizational Commitment among Employees in the Sultanate of Oman. Journal of Psychology, 1. pp: 295-299.

Benkhoff, B. 1997. Disentangling organizational commitment: the changes of OCQ for research and policy. Personal review. 26. (1). 114-20.

Crossman, A., B. Abou Zaki. 2003. Job satisfaction and Employee Performance of Lebanese Banking Staff. Journal of Managerial Psychology. 18 (4). Pp. 368-376

Dessler, Gary. 2000. Manajemen Sumber Daya Manusia, Alih Bahasa Benyamin Molan Edisi Bahasa Indonesia, Jilid Kedua. Jakarta: Prenhallindo

Gunlu, Ebru; Aksarayli, Mehmet; Percin, Nilufer. 2010. Job Satisfaction and Organizational Commitment of Hotel Manajers in Turkey. Turkey International Journal of Contemporary Hospitality Management. Vol. 22, pp: 693-717

Hidayat, Muhammad Taufiq. 2011. Pengaruh Komitmen Organisasi Pada Kinerja Karyawan Dengan Etika Kerja Islami Sebagai Variabel Moderator (studi pada karyawan CV. Arafah Group, Sukoharjo). Skripsi. Fakultas Ekonomi, Universitas Sebelas Maret Surakarta.

Hsiao, J.M. dan Chen Y.C. 2012. Antecedents and Consequences of Job Satisfaction: A Case of Automobile Component Manufacturer in Taiwan. Journal of Organizational Innovation, 5 (2), pp: 164-178

Indrianto, Nur dan Bambang Supomo. 2011. Metodologi Penelitian Bisnis Untuk Akuntasi dan Manajemen, Edisi Pertama. Yogyakarta: BPFE.

Kaswan. 2012. Manajemen Sumber Daya Manusia untuk Keunggulan Bersaing Organisasi. Yogyakarta: Graha Ilmu.

Khan, M.R., Ziauddin, F.A. Jam., M.I. Ramay. 2010. The Impacts Of Organizational Commitmen on Employee Job Employee Performance. European Journal of Social Sciences, 15 (3). 292-298

Luthans, Fred. 2006. Prilaku Organisasi. Edisi 10. Yogyakarta:ANDI.

Maharani, Vivin; Eka Afnan Troena; Noermijati. 2013. Organizational Citizenship Behavior Role in Mediating the Effect of Transformational Leadership, Job Satisfaction on Employee Performance: Studies in PT Bank Syariah Mandiri Malang East Java. International Journal of Business and Management. Vol. 8. No. 17.

Mangkunegara, Anwar Prabu. 2005. Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja Posdakarya

Margitama, Branita Sandhini. 2010. Pengaruh Kepuasan Kerja, Komitmen Organisasi dan Kinerja Karyawan terhadap Turnover Intention Karyawan Pada PT. Intraco Adhitama di Surabaya. Skripsi. Jurusan Manajemen Fakultas Ekonomi Universitas Pembangunan Nasional Veteran, Yogyakarta.

Martin, A. D. 2000. Kompetensi Model, Tren Baru Re-vitalisasi SDM. Jakarta: PT Refika Aditama

Mathis, Robert L dan John H. Jackson. 2001. Manajemen Sumber Daya Manusia, Jakarta: Salemba Empat

Morrison, K.A. 1997. How franchise job satisfaction and personality affects performance, organizational commitment franchisor relations, and intention to remain. Journal of Small Business Management. 35 (3), 39-68

Muslih, Basthoumi. 2012. Analisis Pengaruh Motivasi terhadap Kepuasan Kerja dan Kinerja Pegawai di PT. Sang Hyang Seri (Persero) Regional III Malang. Jurnal Aplikasi Manajemen Universitas Brawijaya. Vol.10 (4)

Ostroff, C. 1992. The Relationship Between Satisfaction, Attitude, And Performance: An Organizational Level Analysis. Journal of Applied Psychology, 77, 963-974

Robbins, Stephen, P. 2002. Prilaku Organisasi, Edisi 10. Jakarta: PT Indeks

Rosita, Titik dan Tri Yuniati. 2016. Pengaruh Kepuasan Kerja Terhadap Kinerja karyawan Dengan Komitmen Organisasional sebagai variabel Intervening. Jurnal Ilmu dan Riset Manajemen, Vol 5 (1).

Sani, Achmad. 2013. Role of Procedural Justice, Organizational Commitment and Job Satisfaction on Job Performance: The Mediating Effect of Organizational Citizenship Behavior. International Journal of Business and Management. Vol. 8 (15)

Simamora, Henry. 1995. Manajemen Sumber Daya Manusia, Yogyakarta: STIE YPKN

Sinambela, Lijan Poltak, dkk. 2012. Kinerja Pegawai Teori Pengukuran dan Implikasi. Yogyakarta: Graha Ilmu

Sopiah. 2008. Perilaku Organisasi, Yogyakarta: ANDI

Subejo, Eka Afnan Troena, Armanu Thoyib, Siti Aisjah. 2013. “The Effect of Organizational Commitment and Organization Identity Strength to Citizenship Behaviour (OCB) Impact On Fire Department and Disaster Employee Performance in Jakarta Indonesia.” IOSR Journal of Business and Management (IOSR-JBM). Volume 10, Issue 3, pp: 30-36.

Supriyanto, Achmad Sani dan Mashuri Machfudz. 2010. Metodologi riset manajemen Sumber daya Manusia. Malang: UIN MALIKI Press

Supriyanto, Achmad Sani dan Vivin Maharani. 2013. Metode Penelitian Sumber Daya Manusia Teori, Kuisoner, dan Analisis Data. Malang: UIN Malang Press

Suswati, Endang dan Arif Budianto. 2013. Komitmen Organisasi Sebagai Salah Satu Penentu Kinerja Pegawai. Proceeding Seminar Nasional dan Call For Papers Sancall. Malang : Universitas Gajayana Malang

Tsai, Ming Chun, Cheng, Ching Chan, and Chang, Ya Yuan. 2010. Drivers of hospitality industry employees’ job satisfaction, organizational commitment and job performance. African Journal of Business Management. Vol. 4(18), Pp. 4118-4134

Yousef, Darwish A. 2002. Job satisfaction as a mediator of the relationship between role stressors and organizational commitment A study from an Arabic cultural perspective. Journal of Managerial Psychology. 17 (4) pp: 250-266.




DOI: http://dx.doi.org/10.18860/mec-j.v1i1.4525

Refbacks

  • There are currently no refbacks.


Editorial Office:
Faculty of Economics,
State Islamic University of Maulana Malik Ibrahim Malang
Gajayana Street 50, Malang-East Java, Indonesia 65144
Phone (+62) 341 558881, Facsimile (+62) 341 558881
e-mail: mecjournal@uin-malang.ac.id

P-ISSN 2599-3402
E-ISSN 2598-9537

Lisensi Creative Commons

MEC-J is licensed under CC-BY-SA
© All rights reserved 2017.

 

MEC-J INDEXED IN: