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Vol 3, No 2 (2019) Effect of house prices, product quality on customer loyalty through customer satisfaction in housing Permata Royal Garden Malang Abstract  PDF
Hadi Setiawan, Achmad Firdiansjah, Junianto Tjahjo Darsono
 
Vol 2, No 2 (2018) The influence of brand experience and service quality to customer loyalty mediated by customer satisfaction in Starbucks coffee Malang Abstract  PDF
Aldeline Nolita Devia, Siti Aisjah, Astrid Puspaningrum
 
Vol 3, No 3 (2019) The role of customer satisfaction on the effect of service quality and corporate image on customer loyalty Abstract  PDF
Nurifatul Cholisati, Eka Siti Maesaroh, Fatchur Rohman, Astrid Puspaningrum
 
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