Health Response of Hajj Pilgrims on the Quality of Health Services in Subdistrict of Pademawu Pamekasan

Zainabur Rahmah, Avin Ainur Fitrianingsih, Lailia Nur Rachma, Lina Fitria Astari, Riskiyana Riskiyana


The number of pilgrims of various ages and levels of education experience many health problems such as hypertension, respiratory infections and heart problems. From these problems encourage researchers to determine the response of prospective pilgrims to of health services in Pademawu Pamekasan. The object of this study is the pilgrims in Pademawu Pamekasan Regency. The purpose of this study was to determine the response of the pilgrims in Pademawu District, Pamekasan Regency. This research uses a quantitative approach by using questionnaire instrument for data collection. The sampling technique uses a total sampling population count of 70 pilgrims. The study was conducted in the District of Pademawu Pamekasan to the Hajj pilgrims in 2018. The results of the study of the pilgrims' response to the quality of service include the response of the pilgrims, health services cognitive, affective, conative, age and education levels. Overall, the response of the haj pilgrims to the quality of service on the cognitive aspect was 29.5%. In the affective aspect of 4.69%. In the conative aspect 2.05%. At the age factor of 4.51% and at the aspect of Education level as much as 2.19%. The quality of health services affects the response of the pilgrims to the cognitive, affective and conative aspects but is not influenced by the age and level of education of the pilgrims.

Keywords: health response, hajj pilgrims, health services

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