The Influence Of Total Quality Management On The Effectiveness Of The Learning Process

Virgi Syafiq Ghiyats Brillianov; Kasudin Kasudin; Shubhan Hudzaifa; Ridwan Ahmad

doi:10.18860/rosikhun.v4i2.32669

The Influence Of Total Quality Management On The Effectiveness Of The Learning Process

Virgi Syafiq Ghiyats Brillianov, Kasudin Kasudin, Shubhan Hudzaifa, Ridwan Ahmad

Abstract

The increasing demands of the times force educational institutions to improve their quality. The implementation of Total Quality Management (TQM) is very important in changing the paradigm of educational management. This study aims to explore more deeply how TQM can contribute to improving the quality of education and achieving optimal performance, especially in terms of student learning satisfaction. The method used is quantitative with a correlational design, through questionnaires, interviews, and documentation. The results of the analysis show that the implementation of TQM, especially in the aspects of learning planning, teacher training, and continuous evaluation, has a significant effect on learning effectiveness. The analysis shows a positive correlation between TQM and learning effectiveness, with a correlation value of 0.456. learning effectiveness is influenced by the implementation of TQM at MTs NU Putra 2 Buntet Pesantren. It is recommended that madrasahs continue to develop a culture of quality through the consistent application of TQM principles to improve the quality of education.

Keywords

Total Quality Management, Quality of Education, Learning

Full Text:

PDF

References

Abimbola, B. O., J. E. E., & Kuye, O. L. (2021). Contributions and theoretical approach to total quality management. UNILAG Journal of Business, 7(2), 1–13.

Arikunto, S. (2010). Prosedur Penelitian: Suatu Pendekatan Praktik. Rineka Cipta.

Atmaja, M. T., Wibisono, V. F., & Jalaludin, A. (2022). Model Peningkatan Mutu Pendidikan Sekolah Dasar Berbasis Kultur Sekolah Untuk Mewujudkan Sekolah Efektif. Ar-Rosikhun: Jurnal Manajemen Pendidikan Islam, 1(3). https://doi.org/10.18860/rosikhun.v1i3.17005

BahjatAL-Tamimi, B. (2021). The Role of Total Quality Management in Achieving University Leadership. Turkish Online Journal of Qualitative Inquiry, 12(10).

Ernawati, E., Sinambela, E. A., Mardikaningsih, R., & Darmawan, D. (2020). Pengembangan Komitmen Organisasi melalui Profesionalisme Karyawan dan Kepemimpinan yang Efektif. Jesya (Jurnal Ekonomi Dan Ekonomi Syariah), 3(2), 520–528.

Fahruddin, A. A. (2020). Implementasi Total Quality Management dalam Meningkatkan Mutu Pendidikan di MA Mamba’ul Hisan Sidayu Gresik. JIEMAN: Journal of Islamic Educational Management, 1(2), 121–133. https://doi.org/10.35719/jieman.v1i2.15

Jailani, M. S. (2023). Teknik pengumpulan data dan instrumen penelitian ilmiah pendidikan pada pendekatan kualitatif dan kuantitatif. Ihsan: Jurnal Pendidikan Islam, 1(2), 1–9.

Khalim, A., & Tamam, A. M. (2023). Islamisasi Total Quality Manajemen (TQM) Dan Manajemen Berbasis Sekolah (MBS). Diversity: Jurnal Ilmiah Pascasarjana, 3(3), 222–237.

Khurniawan, A. W., Illah Sailah, P. M., Indriyanto, B., & Maarif, M. S. (2020). An analysis of implementing total quality management in education: Succes and challenging factors. International Journal of Learning and Development, 10(2), 44–59.

M. Fahim Tharaba. (2019). Membangun Budaya Mutu sebagai Implementasi Penjaminan Mutu Dalam Pengembangan Pendidikan Islam Di Indonesia. 1st Annual Conference on Islamic Education Management (ACIEM) Islamic Education Management for Millineal Generation; Quality and Competitiveness.

Maulansyah, R., Febrianty, D., & Asbari, M. (2023). Peran Guru dalam Peningkatan Mutu Pendidikan: Penting dan Genting! Journal of Information Systems and Management (JISMA), 2(5), 31–35.

Musnandar, A., Sutrisno, S., Hidayati, S., Wahyudin, A., & Arifin, T. (2024). Critical Study of National Examination Policy in the Students’ Learning Achievement and its Implications for Madrasah. International Journal of Educational Narratives, 2(5). https://doi.org/10.70177/ijen.v2i5.1302

Panigrahi, T. (2023). Total Quality Management (TQM): Continuous Improvement. In Operations Management Unleashed: Streamlining Efficiency and Innovation (p. 38).

Prayogi, A., & Kurniawan, M. A. (2024). Pendekatan Kualitatif dan Kuantitatif: Suatu Telaah. Complex: Jurnal Multidisiplin Ilmu Nasional, 1(2), 30–37.

Purnomo, S. A., & Maksum. (2020). Total Quality Management (Tqm): Konsep Dan Prinsip Dalam Pendidikan Islam. Jurnal Alasma: Media Informasi Dan Komunikasi Ilmiah, 2(2), 207–216.

Romlah, S. (2021). Penelitian Kualitatif dan Kuantitatif (Pendekatan Penelitian Kualitatif dan Kuantitatif). Pancawahana: Jurnal Studi Islam, 16(1), 1–13.

Rosyidah, L. (2022). Implementasi Total Quality Management (TQM) Pendidikan Dalam Tantangan Globalisasi Di Sekolah Indonesia Kuala Lumpur (SIKL). BASICA, 2(1), 42–53. https://doi.org/10.37680/basica.v2i1.973

Siregar, S. (2017). Metode Penelitian Kuantitatif. Kencana.

Sugiono. (2019). Metode Penelitihan Kuantitatif, Kualitatif dan R&D Cetakan XXII. Alfa Beta.

Supadi. (2021). Manajemen Mutu Pendidikan. UNJ PRESS.

Tharaba, F., Asrori, M., Mubaroq, Z., Wahyudin, A., & Tazkiyah, I. (2025). Superior Accreditation Management Strategy Plan with International Reputation. Munaddhomah: Jurnal Manajemen Pendidikan Islam, 6(1), 155–173. https://doi.org/10.31538/munaddhomah.v6i1.1612

Tharaba, M. F., & Wahyudin, A. (2024). Penelitian Manajemen Pendidikan Islam. UIN Maliki Pres.

Wibowo, A., & Subhan, A. Z. (2020). Strategi Kepala Madrasah Dalam Meningkatkan Mutu Pendidikan. IJIEM: Kajian Teori Dan Hasil Penelitian Pendidikan, 3(2).

Yu, G. J., Park, M., & Hong, K. H. (2020). A strategy perspective on total quality management. Total Quality Management & Business Excellence, 31(1–2), 68–81.

Zaki, C., Ummah, K., AP, I. M., & Sodiq, A. (2024). Total Quality Management (TQM): Filosofi, Evolusi, dan Pendekatan Strategis. Inflasi: Jurnal Ekonomi, Manajemen Dan Perbankan, 1(1), 10–20.

DOI: https://doi.org/10.18860/rosikhun.v4i2.32669