Strategy of the Head of Madrasah Administration in Improving the Performance of Educational Personnel: Rotation Resistance and Training Limitations

Putri Kurniawati; Chusnul Chotimah

doi:10.18860/rosikhun.v5i2.40170

Strategy of the Head of Madrasah Administration in Improving the Performance of Educational Personnel: Rotation Resistance and Training Limitations

Putri Kurniawati, Chusnul Chotimah

Abstract

This research is motivated by the importance of the head of administration's strategy in improving the performance of educational staff. Even though the role of administrative staff has been widely studied, there are still gaps regarding the strategy of heads of administration in facing real challenges in madrasas, especially in the context of changing administrative needs and digitalization. This research uses a qualitative phenomenological approach through interviews, observation and documentation. Data analysis was carried out through reduction, presentation and drawing conclusions, with validity testing using triangulation and member checking. The research results show that the strategy of the head of administration includes performance planning, division of tasks according to skills, regular coaching and training, as well as periodic evaluations which contribute to increasing the discipline, effectiveness and professionalism of educational staff. Key challenges include the resistance of some staff to job rotation and limited external training. The solutions taken include routine coaching, personal motivation, open communication, and collaboration with external institutions in organizing training. The implication is that this strategy can be adapted by educational administration managers through strengthening organizational communication and external collaboration in order to improve the performance of educational staff in a sustainable manner.

Keywords

Head of Administration Strategy; Performance of Education Personnel; Job Rotation; External Training.

Full Text:

PDF

References

Abdullah, A. (2022). Pengaruh Diklat Dan Motivasi Kerja Terhadap Kinerja Dosen Di Institut Agama Islam Negeri Madura. Ar-Rosikhun: Jurnal Manajemen Pendidikan Islam.

Ahfas, Harun, C. Z., & Ibrahim, S. (2018). Peningkatan Kinerja Tenaga Kependidikan Melalui Implementasi Absensi Sidik Jari. Jurnal Magister Administrasi Pendidikan, 6(4), 192–197. http://etheses.uin-malang.ac.id/16928/1/15170044.pdf

Anwar, M. I. (2011). Administrasi Pendidikan dan Manajemen Biaya Pendidikan. alfabeta.

Cascio, W. F., & Boudreau, J. W. (2016). The search for global competence: From international HR to talent management. Journal of World Business, 51(1), 103–114. https://doi.org/10.1016/j.jwb.2015.10.002

Chotimah, C. (2017). Strategi Komunikasi Lembaga Pendidikan dengan Masyarakat. IAIN Tulungagung Press.

Creswell, J. . (2014). Research Design: Pendekatan Kualitatif, Kuantitatif, dan mixed. PUstaka Pelajar.

Dan, D. J. G. dan T. K. K. P., & Kebudayaan. (2017). Panduan Kerja Tenaga Administrasi sekolah/Madrasah. Kemendikbud.

Darling-Hammond, L., Hyler, M. E., & Gardner, M. (2017). Effective teacher professional development. https://learningpolicyinstitute.org/product/effective-teacher-professional-development-report

Hasanah, A., Nonitasari, I., & Habibah, H. (2020). Madrasah Head Policy in Improving the Quality of Teacher Profession. International Journal for Educational and Vocational Studies, 2(12). https://doi.org/10.29103/ijevs.v2i12.3017

Hendrickx, M. M. H. G., Thurlings, M. C. G., & Vermeulen, M. (2025). eachers’ collaborative knowledge building in professional learning communities: Connecting interaction patterns to learning gains. Journal of Education and Work.

Herzberg, F. (1966). Work and the nature of man. Word Publishing.

Mekawati, N. O., & Wijaya, C. (2023). Improving Teacher Professionality Through CPD at State Madrasah Aliyah & Private Madrasah Aliyah In Sibolga City and Central Tapanuli District. Edukasi Islami: Jurnal Pendidikan Islam, 873. https://doi.org/10.30868/ei.v12i04.5050

Mulyasa, E. (2011). Manajemen Berbasis Sekolah. PT. Remaja Rosdakarya.

Purwanto, Agus . & Prasetya, A. B. (2021). Did Coaching, Training And Development, Empowerment And Participation On School Employees Performance? Journal of Industrial Engineering & Management Research. https://doi.org/https://doi.org/10.7777/jiemar.v2i2.137

Reeves, J., Smith, P. V., Forde, C., & Tomlinson, H. (2002). Performance management in education: Improving practice. SAGE Publications.

Robbins, S.P. & Judge, T. . (2017). Organizational Behavior. Pearson.

Saputra, A., Santosa, S., Husain, S., Junaidi, E., & Lael, Z. (2025). Strategic Management In Imporoving The Quality Of Islamic Education At Mataram State Islamic University. ARROSIKHUN: Jurnal Manajemen Pendidikan Islam, 04(03), 376–387.

Showers, B. (n.d.). School improvement through staff development: The coaching of teaching. Educational Resources Information Center.

Sustermeister, R. A. (1976). People and productivity. McGraw-Hil.

Tariq, N., & Mehmood. (2021). Exploring employees’ resistance towards digital transformation: A case study of higher education institution. Journal of Education and Humanities Research, 2366(I).

Terry, G. R. (1972). Principles of management. IL: Richard D. Irwin.

Umar, S. B., Ahmad, J., Mohd Bukhori, M. A. B., & Ali, K. A. M. (2025). Impact of change management on sustainable performance through transformational leadership and knowledge management. Sustainability, 17(6).

Wibowo, A. H., Timan, A., & Sobri, A. Y. (2024). Capacity development strategy for school administrative staff to support improving the quality of education. Proceedings of the International Conference on Education and Social Science.

Yasin, A. F. (2011). Pengembangan Sumber Daya Manusia di Lembaga Pendidikan Islam. UIN-Maliki Press.

Yusuf, S., Wahyudi, I., & Syaifuddin, M. (2025). The Implementation Of Strategic Planning In Improving Education Quality : Swot Analysis As A Key Instrument. ARROSIKHUN: Jurnal Manajemen Pendidikan Islam, 04(03), 401–416.

DOI: https://doi.org/10.18860/rosikhun.v5i2.40170