ANALISIS PENGARUH BURNOUT DAN KECERDASAN EMOSIONAL (EI) TERHADAP KINERJA PEGAWAI PT BANK MEGA SYARI’AH CABANG MALANG.
Abstract
This research investigates the extent to which Burnout and Emotional Intelligence impacts on the work performance of employee. This research sets its goal to know the significant influence of Burnout and Emotional Intelligence toward the performance of employee Bank Mega Syari’ah Malang. This is explanatory research which has goal o test defined hypothesis on the influence of burnout and Emotional Intelligence toward the work performance of employee. The research population involved 32 employee of Bank Mega Syari’ah Malang. Quistionnaire is used as research instruments in this research. This research employs path analysis to statistically analyze the data in which the coefficient determinants is set on 0,05 level. The result of the research analysis proves that Burnout and Emotional Intelligence simultaneously give significant influence on the work performance employee with determination coefficient shows 0,468. Based on finding, it si further suggested that leader on Bank Mega syar’ah Malang should give more attention to the Burnout and Emotional Intelligence. The result of this research proves that Burnout and Emotional Intelligence simustaneously give significant influence on work performance.
Keywords
Burnout; Emotional Intelligence; Work performance
DOI: https://doi.org/10.18860/iq.v0i0.1743
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