EASE OF USE ANALYSIS OF GOPAY AND OVO INTERFACES USING SYSTEM USABILITY SCALE TECHNIQUE

Ega Okta Syafan Prayoga, Nur Muhammad Najiburrohman, Muhammad Ainul Yaqin

Abstract


The development of information and computer technology has occurred at an extraordinary speed, increasing human interaction with computers and allowing people to utilize the internet and technological devices for their daily needs. Information technology provides conveniences such as access to information, communication, and transactions without having to leave home. One form of application of this technology is through multifunctional cellular phones. In this digital era, digital wallets have become an integral part of everyday life in Indonesia, facilitating financial transactions and opening up access to various levels of society. With additional features such as loyalty and cashback programs, as well as strong regulatory support, digital wallets are expected to continue to grow, providing greater benefits to the economy and people's welfare. Two online financial service applications that are currently very popular among the public are OVO and GoPay. This research is first carried out data collection, then data processing, analysis and conclusions. Based on the results of the analysis for the SUS value of the GoPay application of 62.3 and for the OVO application of 29.28.


Full Text:

PDF

References


[1] Binus University Graduate Program. (2021, January 26). Apa, Sih, Manfaat Teknologi Informasi Dalam Kehidupan? Retrieved 4 May 2023, from https://graduate.binus.ac.id/2021/01/26/apa-sih-manfaat-teknologi-informasi-dalam-kehidupan/

[2] Evi, T. (2023). Transformasi Transaksi Tunai ke Digital di Indonesia. CV. AA. Rizky. https://scholar.google.com/scholar?hl=id&as_sdt=0%2C5&q=%5B2%5D%09Evi%2C+T.+%282023%29.+Transformasi+Transaksi+Tunai+ke+Digital+di+Indonesia.+CV.+AA.+Rizky.&btnG=

[3] Atriani, A., Permadi, L. A., & Rinuastuti, B. H. (2020). Pengaruh Persepsi Manfaat dan Kemudahan Penggunaan Terhadap Minat Menggunakan Dompet Digital OVO. Jurnal Sosial Ekonomi Dan Humaniora, 6(1), 54-61. DOI: https://doi.org/10.29303/jseh.v6i1.78

[4] Pratama, R. A. (2021). Analisis Pengguna Shopeepay Dan Gopay Pada Masa Pandemi Covid-19 Dengan Model Tam. Jurnal Informatika dan Rekayasa Perangkat Lunak, 2(4), 491-500. DOI: https://doi.org/10.33365/jatika.v2i4.1606

[5] Ningtiyas, A., Faizah, S. N., Mustikasari, M., & Bastian, I. (2021). Pengukuran Usability Sistem Menggunakan Use Questionnaire pada Applikasi Ovo. Jurnal Ilmiah KOMPUTASI, 20(1), 101-108. DOI: https://doi.org/10.32409/jikstik.20.1.2701

[6] Suyanto, S., & Ependi, U. (2019). Pengujian usability Dengan Teknik system usability scale PADA test engine try out Sertifikasi. MATRIK: Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer, 19(1), 62-69. DOI: https://doi.org/10.30812/matrik.v19i1.503

[7] Maharani, P. R. (2023). Pengaruh Penggunaan Dompet Digital GoPay Terhadap Perilaku Konsumtif Mahasiswa Politeknik Negeri Bandung. International Journal Administration, Business & Organization, 4(3), 58-70. DOI: https://doi.org/10.61242/ijabo.23.273

[8] Putra, I. N. T. A., Sudipa, I. G. I., Sukerthi, N. M. S. D., & Yunia, N. P. Y. (2023). Analisis User Experience Pada Layanan Telekomunikasi Operator Seluler Menggunakan Metode System Usability Scale (SUS). Digital Transformation Technology, 3(1), 49-57. DOI: https://doi.org/10.47709/digitech.v3i1.2391

[9] G R W Astari, I. A., & Nyoman Putra, I. T. (2021). Analisis Sistem Informasi Kemdikbud Pada Sd Negeri 2 Dawan Klod Dengan System Usability Scale. Jurnal Informatika Dan Komputer) Akreditasi KEMENRISTEKDIKTI, 4(1). DOI: http://dx.doi.org/10.33387/jiko

[10] Al Rosyid, H., Rakhmadani, D. P., & Alika, S. D. (2022). Evaluasi Usability pada Aplikasi OVO Menggunakan Metode System Usability Scale (SUS). JURIKOM (Jurnal Riset Komputer), 9(6), 1808-1815. DOI: http://dx.doi.org/10.30865/jurikom.v9i6.5073

[11] Khuntari, D. (2022). Analisis Pengalaman Pengguna Aplikasi Gojek dan Grab dengan Pendekatan User Experience Questionnaire. Jurnal Teknik Informatika Dan Sistem Informasi, 8(1), 275-286. DOI: https://doi.org/10.28932/jutisi.v8i1.4499

[12] Sembodo, F. G., Fitriana, G. F., & Prasetyo, N. A. (2021). Evaluasi Usability Website Shopee Menggunakan System Usability Scale (SUS). Journal of Applied Informatics and Computing, 5(2), 146-150. DOI: http://dx.doi.org/10.30871/jaic.v5i2.3293

[13] Ashari, I. F., & Muharram, R. R. (2022). Pengembangan Antarmuka Pengguna Kolepa Mobile App Menggunakan Metode Design Thinking Dan System Usability Scale. JSiI (Jurnal Sistem Informasi), 9(2), 168-176. DOI: https://doi.org/10.30656/jsii.v9i2.4993

[14] Prabowo, M., & Suprapto, A. (2021). Usability Testing pada Sistem Informasi Akademik IAIN Salatiga Mengunakan Metode System Usability Scale. JISKA (Jurnal Informatika Sunan Kalijaga), 6(1), 38-49. DOI: https://doi.org/10.14421/jiska.2021.61-05

[15] Damayanti, C., Triayudi, A., & Sholihati, I. D. (2022). Analisis UI/UX Untuk Perancangan Website Apotek dengan Metode Human Centered Design dan System Usability Scale. Jurnal media informatika budidarma, 6(1), 551-559. DOI: http://dx.doi.org/10.30865/mib.v6i1.3526




DOI: https://doi.org/10.18860/jocdas.v2i1.28254

DOI (PDF): https://doi.org/10.18860/jocdas.v2i1.28254.g11561

Refbacks

  • There are currently no refbacks.