The Effect of Workplace Bullying and Job Satisfaction on Turnover Intention of Employee

Ilfi Nurdiana, Leny Elyatin, Rini Safitri

Abstract


A good environment can be formed through relationships between employees. The relationship between these employees will later have an effect on employee performance, it can be concluded that the relationship between employees is very important to be in the scope of a company organization. Workplace bullying is an act that should not exist in a company or organization. However, it cannot be denied that workplace bullying is now a phenomenon and a problem  for companies. The existence of workplace bullying against employees will cause an employee to feel threatened and if there is constant eating it will cause the employee to have the intention to change jobs (turnover intention ) and looking for a new workplace out there, besides that workplace bullying also causes dissatisfaction dan decrease employee performance which will also disrupted company operations. This research uses quantitative research. Data analysis in this study used the PLS (Partial Least Square) analysis test. The population in this study were employees of the Amaris Hotel Surabaya and data collected using a questionnaire and the sample used in this study was a saturated sampling method. The results of this study indicate that workplace bullying has a positive and significant effect on turnover intention. And job satisfaction cannot moderate the relationship workplace bullying to turnover intention.


Keywords


Workplace Bullying, Turnover Intention, Job Satisfaction

Full Text:

PDF

References


Ahmad, Saima and Kaleem, Ahmad. (2019). Zooming in on the Workplace Bullying and Turnover intentions Pathway The Role of Well-Being and A Cultural Boundary Condition. Personnel Review. 49(2), 425-444.

Bhat, M., Khan, S., and Rainayee Riyaz. (2020). Assessment of Perceived Labor Market Conditions in Employees' Turnover intention Model-Mediation and Moderation Analyzes. PSU Research Review. 2399-1747.

Djamilah, Siti, Dijah J, Iman K. (2012). The Effect of Bullying in the Workplace on Desire to Leave: Mediation Effects of Affective Organizational Commitment. Equilibrium, 10(2), 97-115.

Fadlyanti, Dian. (2017). Effect of Workplace Bullying on Intention to Switch With Strain as a Mediation Variable. Graduate program. Jakarta Open University

Hasibuan, Melayu, SP. (2007). Human Resource Management. Jakarta: Bumi Aksara

Hendyadi Dan Rachma Z. (2018). The Relationship between Workplace Incivility and Turnover Intention: The Moderating Effect of Gender. Journal of Feb Unmul.

Liang, H., and Yeh, Tsung-Kai. (2019). The Effects of Employee Voice on Workplace Bullying and Job Satisfaction. Management Decisions, 58(3), 569-582.

Memon, Mumtaz et al. (2020). Satisfaction Matters: The Relationships between HRM Practices, Work Engagement and Turnover Intention. International Journal of Manpower, 42(1), 21-50.

Miner, KN, Settles, IH, Pratt-Hyatt, JS, & Brady, CC (2012).

Experiencing Incivility in Organizations: The Buffering Effects of Emotional and Organizational Support. Journal of Applied Social Psychology, 42(2), 340t372. https://doi.org/10.1111/j.1559-1816.20110.00891.x

Nurul H and Idha R. (2014). Forms and Impact of Workplace Bullying on Factory Workers in Gresik. Journal of Psychoscience, 9(2).

Onyemah, V., Mulki J., Rivera, Martha. (2021). Salesperson Turnover intention: A Tale of Two Countries. 0265-2323.

Pawirosumarto, Suharno. Bachelor, Purwanto. and Gunawan Rachmad. (2016). The Effect of Work Environment Leadership Style and Organizational Culture Towards Job Satisfaction and Its Implication Towards Employee Performance in Parador Hotels and Resorts, Indonesia. International Journal of Law and Management, 29(6), 1337-1358.

Rai, A and Agarwal, U. (2017). Lingking Workplace Bullying and Work Engagement: The Mediating Role of Pychological Contract Violation. South Asian Journal of Human Resources Management, 4(1), 42-47.

Said KG And Irma S. (2019). The Influence of Work Overload and Intimidation on the Performance of Account Officer Employees of PT. Bank Aceh Syarih. Journal of Management and Innovation. 10(1), 22-35.

Sani, Achmad (2013). Role of Procedural Justice, Organizational Commitment and Job Satisfaction on Job Performance: The Mediating Effects of Organizational Citizenship Behavior. International Journal of Business and Management, 8(15), 57-67.

Sanjaya, K E. And Indrawati, A D. (2014). The Influence of Competence, Compensation and Work Environment on Employee Performance at PT Pande Agung Immediately Dewata. E-Journal of Management Udayana University, 3(1).

Sedarmayanti. (2017), Planning and Human Resource Development to Improve Competence, Performance, and Work Productivity. Bandung : PT Rafika Aditama.

Sempane, Me., Rieger, Hs., Roodt, G. (2002). Job Satisfaction in Relation to Organizational Culture. Sa Journal Of Industrial Psychology, 28(2), 23-30

Sims, Randi and Sun, Peng. (2011). Witnessing Workplace Bullying and The Chinese Manufacturing Employee. Journal of Managerial Psychology. 27(1), 9-25.

Shalini, Srivastava and Agarwal, Swati. (2020). Workplace Bullying and Intention to Leave: A Moderated Mediatin Model of Emotional Exhaustion and Supervisory Support. Employee Relations: The International Journal, 42(6), 1547-1563.

Srivastava, Shalini and Dey, Banasree. (2019). Workplace Bullying and Job Burnout A Moderated Mediation Model of Emotional Intelligence and Hardiness. International Journal of Organizational Analysis, 28(1), 183-204.

Supriyanto, Sani, Achmad and Masyhuri, Machfudz. (2010). Human Resource Research Methods. Malang: Uin Maliki Press

Toly, A. (2001). Analysis of Factors Affecting Turnover Intention in Public Accounting Firm Staff. Journal of Accounting and Finance 3(2), 102-105

Yahya et al. (2012). The Impact of Workplace Bullying on Workplace Performance. Aechives Des Sciences, 65(4), 18-28

ZainaL, Veithzal Rivai et al. (2014). Human Resource Management for Companies. Jakarta: PT Raja Grafindo Persada




DOI: https://doi.org/10.18860/mec-j.v5i3.12588

Refbacks

  • There are currently no refbacks.




Copyright (c) 2021 MEC-J (Management and Economics Journal)

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Editorial Office:
Faculty of Economics,
State Islamic University of Maulana Malik Ibrahim Malang
Gajayana Street 50, Malang-East Java, Indonesia 65144
Phone (+62) 341 558881, Facsimile (+62) 341 558881
e-mail: mecjournal@uin-malang.ac.id

 

 

P-ISSN 2599-3402
E-ISSN 2598-9537

Lisensi Creative Commons

MEC-J is licensed under CC-BY-SA
© All rights reserved 2017.

 

MEC-J INDEXED IN:  

                                  

Member of:

 

View My Stats