Rochmah, Siti, Fakultas Ilmu Administrasi Universitas Brawijaya Malang Jln. MT. Haryono No.165 Malang (0341)551396, Indonesia

• IQTISHODUNA (VOL 7, NO 2; 2011) - Articles
  ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN PERUSAHAAN DAERAH AIR MINUM (Studi Pada PDAM Kota Malang)
  Abstract  PDF  PS

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